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Complete Pensions Management Limited

Current Status: No longer authorised

Reference Number: 207524

Website: www.complete.gb.com

Link to FCA: https://register.fca.org.uk/s/firm?id=001b000000MfKAyAAN

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A firm with the status "No longer authorised" may have had its authorisation removed by the Financial Conduct Authority (FCA) for a variety of reasons. This may include voluntary cancellation due to changes in the firm's business model, ceasing operations, or merging with another firm; failing to meet ongoing regulatory requirements; non-compliance with rules and regulations; enforcement action for breaches of regulatory requirements or misconduct; failure to pay required FCA fees; or inactivity. It is important to check the FCA register or contact the FCA directly for more information about a specific firm's authorisation status and the reasons for any changes.

This can be achieved through adequate systems and controls, sufficient staff training, accurate disclosures, proper conflict of interest management, adherence to conduct rules, appropriate client protections, robust financial crime prevention measures, compliance with data protection regulations, and maintaining the required level of capital and liquidity.

The UK financial services industry has been impacted by financial mis-selling in the past, with several high-profile cases involving various financial products and services. These include Payment Protection Insurance (PPI), Interest Rate Hedging Products (IRHP), Endowment Mortgages, and Pension Mis-selling. As a result, the Financial Conduct Authority (FCA) has taken significant steps to address these issues, such as enforcement actions, compensation schemes, and the introduction of new regulations. Despite these efforts, the risk of mis-selling remains an ongoing challenge that requires vigilance from both regulators and the industry.

If you believe you have been mis-sold a financial product or service in the UK, you can take the following steps to seek compensation: Contact the firm that provided the product or service and file a formal complaint, providing all relevant details and evidence of mis-selling. The firm should respond to the complaint within eight weeks. If the firm rejects the complaint or you are not satisfied with the response, you can escalate the issue to the Financial Ombudsman Service (FOS). The FOS is an independent body that will review the case and make a decision, which is legally binding on the firm. The service is free for consumers. If the firm responsible for the mis-selling is no longer in business or has been declared in default, you can file a claim with the Financial Services Compensation Scheme (FSCS). The FSCS is a compensation fund that provides financial compensation to consumers in such cases. It is important to act promptly when seeking compensation for mis-selling, as there may be time limits for submitting claims. You may also want to consider seeking independent financial or legal advice.

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