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Chocolate Financial Services Limited

Current Status: No longer authorised

Reference Number: 464706

Website: Not Listed

Link to FCA: https://register.fca.org.uk/s/firm?id=001b000000MffPbAAJ

Address

Pure House
64-66 Westwick Street
Norwich
Norfolk
NR2 4SZ
N R 2 4 S Z

UNITED KINGDOM

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A firm with the status "No longer authorised" may have had its authorisation revoked by the Financial Conduct Authority (FCA) for a variety of reasons. These could include voluntary cancellation due to changes in the firm's business model or ceasing operations, failure to meet regulatory requirements such as capital adequacy, risk management, or governance standards, non-compliance with FCA rules and regulations, enforcement action for breaches of regulatory requirements or misconduct, failure to pay the required FCA fees, or inactivity for a certain period. To find out more about a specific firm's authorisation status and the reasons for any changes, it's essential to check the FCA register or contact the FCA directly.

These measures are essential to ensure that firms are adhering to applicable laws and regulations, protecting customers and markets, and mitigating the risk of financial loss or damage.

The Financial Conduct Authority (FCA) is committed to protecting consumers from financial mis-selling in the UK financial services industry, as evidenced by several high-profile cases such as Payment Protection Insurance (PPI), Interest Rate Hedging Products (IRHP), Endowment Mortgages, and Pension mis-selling. To this end, the FCA has taken active steps to address mis-selling, such as enforcement actions, compensation schemes, and the introduction of new regulations to improve disclosure and transparency. While progress has been made, the risk of mis-selling remains an ongoing concern that requires vigilance from both regulators and industry stakeholders.

Consumers who have been mis-sold a financial product or service in the UK may be eligible to claim compensation. The process typically involves first contacting the firm that sold the product or service and filing a formal complaint, providing all relevant details and evidence of mis-selling. Depending on the outcome of this complaint, the consumer may need to escalate the issue to the Financial Ombudsman Service, an independent body that resolves disputes between consumers and financial services providers. In cases where the firm responsible for the mis-selling is no longer in business or has been declared in default, consumers can file a claim with the Financial Services Compensation Scheme. It is important to act promptly when seeking compensation, as there may be time limits for submitting claims, and it is advisable to seek independent financial or legal advice.

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